Cat equipment is designed and built to provide you with maximum productivity and operating costs throughout its lifecycle. One way to ensure your machine takes advantage of this built-in value is through maintenance. A Customer Support Agreement is designed to help you keep up with such maintenance.
CSAs are an arrangement between Holt of California and you that is designed to help you lower your cost per unit of production. We tailor these agreements to fit your business needs and range from simple Preventative Maintenance Kits to sophist aced Total Cost Performance Guarantees. With any level of CSA, you can be sure that Holt of California will provide you with the careful planning and ongoing attention you need to succeed.
CSAs are also designed to help you stay focused on running your business. Our trained technicians assist by maintaining your equipment and driving down operating costs so that you get more work done at a lower cost.
Plus, CSAs are flexible. With no pre-set requirements or specific products and services that you must agree to buy, you can be assured you are only signing up for what you really need. These individualized plans take into account each piece of equipment includes, what your needs are and what work you perform. Costs can either be a flat rate monthly fee or some other arrangement can be made based on your actual production hours. CSAs can include as few or as many pieces of equipment as you wish, from one single machine to a few pieces to an entire fleet. Holt of California will work with you to determine the best strategy to maximize productivity and minimize costs for both Cat and non-Cat equipment. CSAs can be applied to existing equipment as well – it doesn’t have to be new.
Consider a CSA a partnership between Holt of California and yourself. We want to help you succeed by leveraging our equipment management expertise.
Holt of California offers an extensive list of services that can be included in a CSA, such as:
- On-site preventative maintenance
- Planned component replacement
- SOS Fluid Analysis
- Technical inspections
- Maintenance record-keeping
- Preventative Maintenance Kits
- Operator training
- Service turnaround
- On-site technicians
- Rental machines
- Custom Track Service
- Firm-priced rebuilds