Caterpillar is updating the SOS Services website. The login process includes another step to access the website. After login, another page will pop up and asks users to enter in a CWS ID. Simply, enter your CWS ID and hit submit.
Step 1: Continue to access SOS Services Web from Holtca.com by selecting it from the drop down of our Online Customer Tools menu
Step 2: You will then be prompted to login with your Username and Password as you usually do:
Step 3: After logging in, you will them be directed to this page, which prompts you to enter a CWS Id. Enter your CWS ID and select the "submit" button.